# API / Webhook Latency **URL:** \ **Category:** APIs & Integrations\ **Tags:** webhooks\ **Created:** [June 14, 2024, 5:18pm UTC](https://community.hubspot.com/t/api-webhook-latency/109413 "2024-06-14T17:18:04Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![dlapointeus](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dlapointeus/32/25270_2.png) [@dlapointeus](https://community.hubspot.com/u/dlapointeus)\ **Post date:** [June 14, 2024, 5:18pm UTC](https://community.hubspot.com/t/api-webhook-latency/109413/1 "2024-06-14T17:18:04Z")
Hi - we have a process in our system that calls HubSpot to first create a contact via the standard crm endpoint. We wait until we receive a response (success) apply some additional logic in our system, and then send a webhook back to HubSpot for updates to the new contact. This works as expected maybe 90-95% of the time - however it randomly fails on records that don’t necessarily have anything in common. We get a successful response back from the webhook endpoint with an id - but in the logs we don’t see that the contact was ever enrolled in the workflow. The time lag in the process can be 5-10 seconds. Is there any potential latency between the time a contact is created (or at least the endpoint sends back a success) and the time they might be enrolled in the workflow based on newly created email address? We’re not really sure where else to troubleshoot - so any inisght wouild be greatly appreciated! ---
**Author:** ![Teun](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/teun/32/28739_2.png) [@Teun](https://community.hubspot.com/u/Teun)\ **Post date:** [June 14, 2024, 7:59pm UTC](https://community.hubspot.com/t/api-webhook-latency/109413/2 "2024-06-14T19:59:08Z")
Hi @dlapointeus , This definitely isn’t instantly. So when you create a contact, depending on your workflow enrollment triggers, it could take a bit before they are enrolled. If you enroll a contact manually and refresh the enrollment history or action logs, you can see that that can take some time as well. So yeah, between creating a contact and them enrolling in a workflow, there is definitely a delay. ---
**Author:** ![Teun](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/teun/32/28739_2.png) [@Teun](https://community.hubspot.com/u/Teun)\ **Post date:** [June 14, 2024, 8:10pm UTC](https://community.hubspot.com/t/api-webhook-latency/109413/3 "2024-06-14T20:10:07Z")
I reread this, and to double-check if I understand this correctly, are you using a webhook as the enrollment trigger? ---
**Author:** ![dlapointeus](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dlapointeus/32/25270_2.png) [@dlapointeus](https://community.hubspot.com/u/dlapointeus)\ **Post date:** [June 14, 2024, 9:20pm UTC](https://community.hubspot.com/t/api-webhook-latency/109413/4 "2024-06-14T21:20:01Z")
Yes, exactly