# API V3 call status

**URL:** <https://community.hubspot.com/t/api-v3-call-status/99929>\
**Category:** CRM\
**Tags:** free\
**Created:** [February 11, 2024, 4:24pm UTC](https://community.hubspot.com/t/api-v3-call-status/99929 "2024-02-11T16:24:50Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![RJune](https://avatars.discourse-cdn.com/v4/letter/r/ee7513/32.png) [@RJune](https://community.hubspot.com/u/RJune)\
**Post date:** [February 11, 2024, 4:24pm UTC](https://community.hubspot.com/t/api-v3-call-status/99929/1 "2024-02-11T16:24:50Z")

</div>

In API V3 documentation for calls I observed multiple status listed for calls such as BUSY, CALLING\_CRM\_USER, CANCELED, COMPLETED, CONNECTING, FAILED, IN\_PROGRESS, NO\_ANSWER, QUEUED, and RINGING.

What are the different cases these statuses are being populated ?

---

<div class="post-metadata">

**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\
**Post date:** [February 12, 2024, 11:25am UTC](https://community.hubspot.com/t/api-v3-call-status/99929/2 "2024-02-12T11:25:31Z")

</div>

Hi @RJune,  
Thank you for reaching out to the Community!  
I found the solution from @himanshurauthan on this similar post “[Engagements API, what are the meanings of each Call Status?](https://community.hubspot.com/t5/APIs-Integrations/Engagements-API-what-are-the-meanings-of-each-Call-Status/td-p/435508)” that might help you!  
If you do have additional questions about API, please don’t hesitate to create a post in our [Developers Forum here](https://community.hubspot.com/t5/HubSpot-Developers/ct-p/developers).  
We will be glad to help 🙂  
I hope this helps!  
Have a wonderful day!  
Best,  
Bérangère
