Analyse reports from multiple NPS surveys

HubSpot Ideas
1

HubSpot does not have a built-in feature to analyse or produce reports from multiple NPS surveys in the Feedback Survey Tool.
We conduct multiple surveys in 3 languages.

NPS-survey (1).png
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I would like to have a general NPS, independent of the language or survey which calculates the overall NPS score and shows the porcentage of promotors, passive and detractors.

NPS-Feb-18-2024-05-37-54-7911-PM.png
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I just have been able to get in reports this way of presenting.

Report NPS Overall.png
Report NPS Overall.png591×592 38.3 KB

2

We want to have one sent via email and one within our app that feeds into the same place for analysis, so would love this feature.

3

I suppose we need more votes to capture Hubspot’s interest in developing this. :sad_but_relieved_face:

4

Yes, we need this for our employee satisfaction survey too!