I am suddenly unable to import any lists. I have tried several files from multiple computers over several days (the problem s…

Hi, @carlyejowens . HubSpot Support can best diagnose these kinds of issues, but to confirm: Does your user record in HubSpot …

I use the free CRM so I was under the impression that support can’t help me. I am a Super Admin so I assume I have the abili…

Something about that doesn’t look right. @andrewf86 , does this screen shot look similar to the issue you described in your po…

It seems like Andrew was having trouble with importing contacts and associating them with his chosen company rather than the …

Hey @carlyejowens , I’m happy to assist here and will partner further with HubSpot Support if required. First and foremost, c…

The error message is “an unknown error occurred during this import”. I have confirmed each of the factors you listed. I have…

Hi, did this get resolved? I’m having the same issue. I successfully imported 7 files today, then I started getting this erro…

An Unknown Error Occurred During This Import

roisinkirby February 23, 2018, 11:26am 9

Hey @carlyejowens let’s continue to correspond 1:1 via private message.

Topic		Replies	Views
Having Trouble Importing File - Contacts CRM free	3	3660	November 3, 2025
Error in importing email list Email Marketing Tool marketing-email	2	2020	September 22, 2023
Wrong List Import Error (Cant upload more than 500'000 rows) CRM free	12	3441	April 13, 2022
Error on Import: "File needs at least 2 rows..." CRM contacts	7	4597	August 19, 2020
Something went wrong when processing your file. Check your import file and make sure each column wit CRM free	6	5116	July 23, 2024