# allowlist External IP for OneTrust Cookie Scan

**URL:** <https://community.hubspot.com/t/allowlist-external-ip-for-onetrust-cookie-scan/90223>\
**Category:** CMS Development\
**Tags:** starter\
**Created:** [September 21, 2023, 8:07pm UTC](https://community.hubspot.com/t/allowlist-external-ip-for-onetrust-cookie-scan/90223 "2023-09-21T20:07:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![RRose](https://avatars.discourse-cdn.com/v4/letter/r/eb9ed0/32.png) [@RRose](https://community.hubspot.com/u/RRose)\
**Post date:** [September 21, 2023, 8:07pm UTC](https://community.hubspot.com/t/allowlist-external-ip-for-onetrust-cookie-scan/90223/1 "2023-09-21T20:07:19Z")

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We are trying to run a OneTrust Cookie scan a website that we own that is hosted on Hubspot.

The scan results come back empty which leads me to believe that OneTrust’s IP is getting blocked by Hubspot servers.

Is there a way to allowlist the OneTrust Scan IP with Hubspot anywhere?

Thank you,

Rob

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [September 22, 2023, 8:17pm UTC](https://community.hubspot.com/t/allowlist-external-ip-for-onetrust-cookie-scan/90223/2 "2023-09-22T20:17:37Z")

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Hi, @RRose 👋 Thanks for your question. Were you able to make any progress?

If not, I can try tagging in a few community members who have OneTrust and HubSpot experience.

Best,

Jaycee

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**Author:** ![RRose](https://avatars.discourse-cdn.com/v4/letter/r/eb9ed0/32.png) [@RRose](https://community.hubspot.com/u/RRose)\
**Post date:** [September 25, 2023, 1:53pm UTC](https://community.hubspot.com/t/allowlist-external-ip-for-onetrust-cookie-scan/90223/3 "2023-09-25T13:53:16Z")

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Hi Jaycee,

I wasn’t able to find a solution to this particular problem but I did find that my issue with scanning the website with OneTrust was caused by something unrelated to Hubspot and I have sinced resolved the problem.

Thank you for reaching out.

Rob