Hello everyone,
I’m Flora Wang and I’m a Product Manager at HubSpot.
Thank you to everyone for commenting on this idea- we hear you that this is important functionality to have in HubSpot. We are currently looking into if the idea and understanding the problems in the space. I would love to chat with any admin who has thoughts on impersonation in the next week or two. Shoot me an email at flora@hubspot.com and we’ll take it from there.
Any future news regarding this feature will be on this thread and I will update here.
Best,
Flora