# Allow Payment Subscriptions To Be Cancelled Using Workflows **URL:** \ **Category:** HubSpot Ideas\ **Tags:** payments, workflows\ **Created:** [March 7, 2024, 3:26am UTC](https://community.hubspot.com/t/allow-payment-subscriptions-to-be-cancelled-using-workflows/101927 "2024-03-07T03:26:10Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![GLePage](https://avatars.discourse-cdn.com/v4/letter/g/e9c0ed/32.png) [@GLePage](https://community.hubspot.com/u/GLePage)\ **Post date:** [March 7, 2024, 3:26am UTC](https://community.hubspot.com/t/allow-payment-subscriptions-to-be-cancelled-using-workflows/101927/1 "2024-03-07T03:26:10Z")
It would be very useful to cancel a recurring billing cycle using a workflow. ---
**Author:** ![KSettlemire](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ksettlemire/32/76586_2.png) [@KSettlemire](https://community.hubspot.com/u/KSettlemire)\ **Post date:** [April 16, 2024, 6:13pm UTC](https://community.hubspot.com/t/allow-payment-subscriptions-to-be-cancelled-using-workflows/101927/2 "2024-04-16T18:13:54Z")
This 100% needed for our donors. It would also be great to give them the option to skip a month or schedule a number of payments with a deadline where they cut off. ---
**Author:** ![SHinkle](https://avatars.discourse-cdn.com/v4/letter/s/a3d4f5/32.png) [@SHinkle](https://community.hubspot.com/u/SHinkle)\ **Post date:** [June 4, 2024, 7:45pm UTC](https://community.hubspot.com/t/allow-payment-subscriptions-to-be-cancelled-using-workflows/101927/3 "2024-06-04T19:45:39Z")
^ I agree! ---
**Author:** ![EAmoroso](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/eamoroso/32/74596_2.png) [@EAmoroso](https://community.hubspot.com/u/EAmoroso)\ **Post date:** [July 15, 2024, 6:40pm UTC](https://community.hubspot.com/t/allow-payment-subscriptions-to-be-cancelled-using-workflows/101927/4 "2024-07-15T18:40:39Z")
We need this badly. We are mid migration from Keap to Hubspot and were previously able to automate both this and subscription changes in general ---
**Author:** ![JWyborn](https://avatars.discourse-cdn.com/v4/letter/j/a9adbd/32.png) [@JWyborn](https://community.hubspot.com/u/JWyborn)\ **Post date:** [September 30, 2024, 3:17am UTC](https://community.hubspot.com/t/allow-payment-subscriptions-to-be-cancelled-using-workflows/101927/5 "2024-09-30T03:17:43Z")
This is so badly needed, why was this overlooked to begin with ---
**Author:** ![ANeveu](https://avatars.discourse-cdn.com/v4/letter/a/f14d63/32.png) [@ANeveu](https://community.hubspot.com/u/ANeveu)\ **Post date:** [October 16, 2024, 1:51pm UTC](https://community.hubspot.com/t/allow-payment-subscriptions-to-be-cancelled-using-workflows/101927/6 "2024-10-16T13:51:12Z")
We need this as well. Someone typed a response to this need here: [https://community.hubspot.com/t5/APIs-Integrations/Cancel-User-Payment-Subscription-from-external-app/td-p/976227](https://community.hubspot.com/t5/APIs-Integrations/Cancel-User-Payment-Subscription-from-external-app/td-p/976227) But it looks like there is no ability to do a DELETE action via API. I don’t think we want it to be “deleted” anyway, more like canceled or paused. But that response seems to be saying that we can use a HubSpot Workflow that is triggered by a custom field. Has anyone tried this? I will give it a try in the next week or two and report back. ---
**Author:** ![YOshima](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/yoshima/32/199474_2.png) [@YOshima](https://community.hubspot.com/u/YOshima)\ **Post date:** [December 3, 2024, 4:22am UTC](https://community.hubspot.com/t/allow-payment-subscriptions-to-be-cancelled-using-workflows/101927/7 "2024-12-03T04:22:33Z")
+1 Badly need this feature ---
**Author:** ![orangepegs](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/orangepegs/32/68963_2.png) [@orangepegs](https://community.hubspot.com/u/orangepegs)\ **Post date:** [September 19, 2025, 11:42pm UTC](https://community.hubspot.com/t/allow-payment-subscriptions-to-be-cancelled-using-workflows/101927/8 "2025-09-19T23:42:58Z")
It’s absolutely shocking that a subscription payment tool wouldn’t have a way for users to cancel. Come on, guys. This is standard, common sense stuff.