It would be super useful if we could set an article as Hidden.
We will use some of our articles as reparation guides but we want to send it once the client get in contact with the support team. Just to be sure if they are able to follow the instructions or not. Easyer guides will be completely public.
Private mode needs a previous list of clients and update it constantly and that’s not going to work. If we keep the article as Draft will not receive metrics of these articles, and that’s not an option for us.
So that’s why a Hidden mode would be a great feature:
- Only be able to read it if clients receive the link.
- Don’t show hidden articles in knowledge base.
- Don’t allow these hidden articles to be searched.
- Be able to get the metrics of these articles too.