# Allow for customization of chat transcript email

**URL:** <https://community.hubspot.com/t/allow-for-customization-of-chat-transcript-email/9569>\
**Category:** HubSpot Ideas\
**Tags:** conversations-inbox\
**Created:** [July 24, 2018, 1:19pm UTC](https://community.hubspot.com/t/allow-for-customization-of-chat-transcript-email/9569 "2018-07-24T13:19:11Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![cdewey22](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cdewey22/32/84083_2.png) [@cdewey22](https://community.hubspot.com/u/cdewey22)\
**Post date:** [June 2, 2020, 11:56am UTC](https://community.hubspot.com/t/allow-for-customization-of-chat-transcript-email/9569/8 "2020-06-02T11:56:56Z")

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Thank so much for all this feedback. We are considering the feedback outlined in this issue and will update this ticket in a few months. Thanks!

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_[View the full topic](https://community.hubspot.com/t/allow-for-customization-of-chat-transcript-email/9569)._