# Allow for customization of chat transcript email

**URL:** <https://community.hubspot.com/t/allow-for-customization-of-chat-transcript-email/9569>\
**Category:** HubSpot Ideas\
**Tags:** conversations-inbox\
**Created:** [July 24, 2018, 1:19pm UTC](https://community.hubspot.com/t/allow-for-customization-of-chat-transcript-email/9569 "2018-07-24T13:19:11Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![villvuor1](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/villvuor1/32/2401_2.png) [@villvuor1](https://community.hubspot.com/u/villvuor1)\
**Post date:** [October 12, 2018, 4:14am UTC](https://community.hubspot.com/t/allow-for-customization-of-chat-transcript-email/9569/3 "2018-10-12T04:14:18Z")

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I agree with MikhailK. Being able to translate all possible things when you are not using one of the basic languages is crucial. Like for us too in Finland

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_[View the full topic](https://community.hubspot.com/t/allow-for-customization-of-chat-transcript-email/9569)._