# Allow file upload during ticket creation

**URL:** <https://community.hubspot.com/t/allow-file-upload-during-ticket-creation/17703>\
**Category:** HubSpot Ideas\
**Created:** [December 13, 2019, 8:30am UTC](https://community.hubspot.com/t/allow-file-upload-during-ticket-creation/17703 "2019-12-13T08:30:13Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Heggenes](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/heggenes/32/1529_2.png) [@Heggenes](https://community.hubspot.com/u/Heggenes)\
**Post date:** [May 21, 2021, 7:14am UTC](https://community.hubspot.com/t/allow-file-upload-during-ticket-creation/17703/2 "2021-05-21T07:14:45Z")

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Any updates on this?  
I have the same need, also there is some missleading options on this. I am able to create the property but when im trying to add the custom field to my Ticket form im not able to, since the field is not supported. This should not be a option since its not working. So please fix this.

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_[View the full topic](https://community.hubspot.com/t/allow-file-upload-during-ticket-creation/17703)._