Yes and yes!
It makes the workflow uneccesarily complicated to do all my email replies from Gmail and go back to Hubspot to check on the deal, notes, etc.
My Gmail is already connected to Hubspot and sent emails already show up in Gmail. Why not enable us to send a reply directly within Hubspot so we don’t have to manage our email outside of the CRM. I have never used a CRM that doesn’t handle email.
PLEASE!
Gary