Allow edits of sequence templates for sequences in progress.

HubSpot Ideas
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1

Example:

  • I write “Email Version 1”, on Monday
  • I enroll a contact on Tuesday to receive the email on Friday,
  • but on Wednesday I edit that email to be “Email Version 2” -
  • on Friday they will still get email version 1

The only workaround is to clone the sequence, delete the original sequence, delete all the original sequence’s tasks, delete the completed and incorrect steps from the newly cloned sequence and re-enroll the contacts at their requisite steps.
A much more expected behavior would be to edit a template and then… the new edits go out to those contacts (as happens with a marketing email if you edit it before it is sent).

2

I cannot believe we don’t already have that. This is definitely needed.

3

This is garbage that this doesnt exist

4

This was one of the first things I noticed when using Hubspot sequences for the first time - crazy it doesn’t exist.

I believe you should be able to simply unenroll the contact and re-enroll them, and that should put the new email/task to be completed. However, you also then have to manually delete the previous task from when they were enrolled the first time. Super messy and confusing.