|
Reopening tickets without reopening closed conversation
|
7
|
2217
|
October 5, 2022
|
|
Opening a closed ticket re-opens all chats and emails in conversations inbox
|
2
|
612
|
January 16, 2024
|
|
Customers Ability to Reopen Tickets from Tickets Page
|
11
|
3357
|
April 2, 2025
|
|
Reopen a chat (messages) conversation
|
8
|
9064
|
December 14, 2018
|
|
Conversation reopens on tickets when someone replies
|
9
|
3965
|
June 22, 2026
|