Hi HubSpot and fellow business account holders,
Gaining understanding of this long-standing issue is incredibly disappointing. We look at migrating to new solutions, we compare all the applications that it will replace and include a total cost comparison. I know for many of you, I saw that there was comparable meeting/calendar functionality to my previous paid platform, Calendly. This comparison came directly from HubSpot - see below.
https://www.hubspot.com/products/sales/schedule-meeting/best/calendly-alternative
However, this is abolutely NOT the case. We all know very well that being able to shift to address the ever-changing demands of business is foundation. Being able to cancel and reschedule meetings is as foundational as basic email. It has been part of our user experience for decades (i.e., MS Outlook and GMail through Propose capabilities).
Honestly, I feel that HubSpot has unethically represented itself in the above article. If I knew that it would not replace my calendar app in an equivalent manner, I may not have migrated. This idea goes back to 2017 - with a tremendous of volume of respondants - and HubSpot continues to kick the can down the dark hallway of idea space.
Here is what I ask, dear friends at HubSpot:
1.) Which Quarter has this build been slotted for - 2021? I ask that it get done now. You have made committments to your customers in stating that there is comparison when key success factos are missing. Please stop behaving irresponsibly.
2.) Please immediately remove the above knowledge article until you can represent the claims accurately and honestly.
I love your product, but have been slightly disappointed on a few fronts so far - this most of all.
In appreciation,
Scot Walker