Allow connection of Office 365 shared mailbox to Hubspot shared mailbox

HubSpot Ideas
88

SUCCESSFUL WORKAROUND

A few weeks ago, I experimented with a process that has proven effective so far. So far.

  1. Changed the shared mailbox into a regular user account.
  2. Allocate a license to this account and reset the password.
  3. Integrate the account with Hubspot.
  4. Revert the account back to a shared mailbox configuration.