Throwing my vote in here as well. This indeed would be a large releif. Our group emails now has 20+ email rules as workarounds to hosted addresses with HubSpot and it’s not scalable and is slow. Ideally tickets sent to an Exchange group “support@company.com” should be able to generate tickets/conversations within HubSpot and to enable this is the solution to all current & future Microsoft Office users since they’re pushing the groups/shared inbox feature for their Office365.