All Facebook video content fails to publish in HubSpot

Anyone else having issues with Facebook video posts? Every one I schedule fails.

Usually 16:9 videos or varying lengths, sources, etc. Everything flat fails. I’ve just been putting up with it, going native/Facebook business, but any tips appreciated.

This post wasn’t published to Facebook.

Facebook returned an error during video upload. Retrying, resizing, or converting the video to a different format/codec might resolve this. View Facebook’s video requirements

Hey @SWRoss,

Thanks for bringing this to the Community!

Based on the article I’ve linked below it looks like 4:5 is recommended, but regardless are you able to confirm if this fits the requirements seen our documentation on the matter? (It appears this is also noted in ths Meta dev doc.)

I’d also like to tag in some of our Top Contributors to see if they have any experience posting specifically in this ratio:

Hey @Anton, @evaldas, @SanjayKumar -- Do you have any suggestions for @SWRoss on this?

Thanks in advance!

Sam, Community Manager