All activity data lost

[charlie9567]

When I click on a contact - all the activity history has gone. Over 400 contacts!!

Current view.. no activityi read in another post about clicking on tasks and then back to contacts but it did nothing for me. also what does it mean when it says the contact was created from ‘offline sources’?

Anyone help?

[Jenny]

Hi @charlie9567,

Based on the information in your screenshot, it looks like it could be a permissions error. Are you a super admin in your portal? If not, can you please reach out to your super admin to get permissions to view this information?

Thanks,
Jenny

[charlie9567]

Hi Jenny,

Thank you so much for taking the time to help me. I’ve been into my account and checked that I am ‘super admin’.. I am. I’ve started to go into my contacts today and I now have a ‘show more’ button that I must click to see my activity history. This was not there yesterday or last week. BUT… I now have my activity back!!!

Until the next time…

Ta.

[charlie9567]