Alerts: Unassigned email conversation

Hi @SDavis6,

These sound like notifications for incoming emails sent to a connected email inbox.

Individual users can disable these notifications by clicking on the bell icon…

57399i4D6D3A81B57118FB.png

… and then the settings cog on the right:

Type “unassigned” into the search field and unselect the two checkboxes:

Account admins can also make this change for all users. Navigate to Settings > Account Defaults > User Defaults > Notifications > Manage account defaults. You’ll find the same options here as shown above. A HubSpot employee also recorded a tutorial here.

Let me know if you have any follow-up questions!