I and others in my company recently received an email alert from HubSpot saying that the mapping between our respective microsoft Teams and HubSpot user has become invalid due to a permission error. When in HubSpot, this alert appears in Ingegrations/Connected Apps. It directs you to reconnect Outlook Calendar. After that is done, the Alert reappears. When in Calendar Preferences, the Calendar account is connected and all seems fine. I can’t find any documentation on the alert and how to resolve the issue. Anyone else experience this and have a resolution? Might the “permissions error” be on the Microsoft side, and if so, what might that be? We’ve been using the ingegration for months with no issues, and the Alert came in out of the blue last night.
Hey, @SBosevich
I don’t see anything in the changelog or status page for this one. I also looked at recent support tickets and didn’t find any. If the issue is persisting, it might be worth a support ticket.
Best,
Jaycee
Thanks, Jaycee. We did more troubleshooting on our end and came up empty for any scrap of logic that might explain it. A ticket is my next step.