# AirCall SMS workflow

**URL:** <https://community.hubspot.com/t/aircall-sms-workflow/149467>\
**Category:** CRM\
**Tags:** enterprise\
**Created:** [May 18, 2026, 9:56pm UTC](https://community.hubspot.com/t/aircall-sms-workflow/149467 "2026-05-18T21:56:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![D\_Merv](https://avatars.discourse-cdn.com/v4/letter/d/b5e925/32.png) [@D\_Merv](https://community.hubspot.com/u/D_Merv)\
**Post date:** [May 18, 2026, 9:56pm UTC](https://community.hubspot.com/t/aircall-sms-workflow/149467/1 "2026-05-18T21:56:21Z")

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Hi all,

I am trying to create a workflow that will send an AirCall SMS reminder to deals that have booked a meeting.

The SMS reminders need to be sent exactly 24 hours before the meeting start time and again 1 hour before the meeting start time.

What would be the most reliable property or workaround to use in order to accurately calculate the timing for when these reminders should be triggered?

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**Author:** ![stassey](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stassey/32/36_2.png) [@stassey](https://community.hubspot.com/u/stassey)\
**Post date:** [May 19, 2026, 5:37pm UTC](https://community.hubspot.com/t/aircall-sms-workflow/149467/2 "2026-05-19T17:37:42Z")

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Hey [@D\_Merv](https://community.hubspot.com/t5/user/viewprofilepage/user-id/980991),

Welcome to the Community!

To start, I’ve included a community thread below that might be able to spark some ideas!

- [Workaround - Custom meeting reminder / email follow ups](https://community.hubspot.com/t5/Tips-Tricks-Best-Practices/Workaround-Custom-meeting-reminder-email-follow-ups/m-p/366023/thread-id/1373)

I’d also like to tag in some of our Top Contributors to see if they’ve built something similar:

Hey @karstenkoehler, @CarolinaDeMares, @evaldas -- Do you have any suggestions for [@D\_Merv](https://community.hubspot.com/t5/user/viewprofilepage/user-id/980991) on this?

Thanks in advance!

Sam, Community Manager

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**Author:** ![CarolinaDeMares](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/carolinademares/32/22707_2.png) [@CarolinaDeMares](https://community.hubspot.com/u/CarolinaDeMares)\
**Post date:** [May 19, 2026, 6:35pm UTC](https://community.hubspot.com/t/aircall-sms-workflow/149467/3 "2026-05-19T18:35:59Z")

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Hey [@D\_Merv](https://community.hubspot.com/t5/user/viewprofilepage/user-id/980991) !

How about creating a deal based workflow and triggers by “deal is associated to any meeting and meeting start time is known”

Next step: Branch based on the meeting start time

 ![CarolinaDeMares_0-1779215609310.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/e/5/e5a1d5272f4ed740c59b19c3c65461ddb8ae369f.png)

Next Step: Send the reminder

Next step: Delay until date property and you select the “next meeting start time” property

 ![CarolinaDeMares_1-1779215690087.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/8/c84d0078844ae2bc02c8a11405f7c7890faf0787.png)

Next Step: On assigned Date branch option send the reminder  
Should look something like the image attached!

 ![HS email reminder before meeting.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/8/f870b7d323035e5940110d96f941a86dcd12b47b.png)

Hope this helps!

[Carolina De Mares](https://www.linkedin.com/in/carolina-de-mares/)

**[ZUID.  
Goirkekanaaldijk 12  
5046 AT Tilburg  
Nederland](https://zuid.com/)**

![CarolinaDeMares_0-1779212952235.gif](https://d2qpr2jzcazej7.cloudfront.net/original/2X/a/af3013e93b6f58355bcc827c7b2f7a499d3d320a.gif)

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<div class="post-metadata">

**Author:** ![D\_Merv](https://avatars.discourse-cdn.com/v4/letter/d/b5e925/32.png) [@D\_Merv](https://community.hubspot.com/u/D_Merv)\
**Post date:** [May 26, 2026, 4:57pm UTC](https://community.hubspot.com/t/aircall-sms-workflow/149467/4 "2026-05-26T16:57:45Z")

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Thank you! @CarolinaDeMares What can be used for re-enrollment? The triggers you shared cannot be used for re-enrollment of deals. Deals will often times have multiple meetings associated with them. Each time a meeting is booked the client needs to receive SMS reminders.
