# AirCall Report

**URL:** <https://community.hubspot.com/t/aircall-report/119088>\
**Category:** CRM\
**Tags:** enterprise\
**Created:** [October 24, 2024, 11:46am UTC](https://community.hubspot.com/t/aircall-report/119088 "2024-10-24T11:46:34Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![SKeohan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/skeohan/32/73471_2.png) [@SKeohan](https://community.hubspot.com/u/SKeohan)\
**Post date:** [October 24, 2024, 11:46am UTC](https://community.hubspot.com/t/aircall-report/119088/1 "2024-10-24T11:46:34Z")

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Hello, I have some reports running to show agents v number of calls they have made however I would like to split this up to see the number of Inbound V Outbound is that possible as I cannot see a filter for this?

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**Author:** ![Gaurav\_Aggarwal](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gaurav_aggarwal/32/26578_2.png) [@Gaurav\_Aggarwal](https://community.hubspot.com/u/Gaurav_Aggarwal)\
**Post date:** [October 24, 2024, 12:21pm UTC](https://community.hubspot.com/t/aircall-report/119088/2 "2024-10-24T12:21:05Z")

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@SKeohan

I guess there is a limitation to tracking inbound and outbound calls in reporting as I can see the idea has already been submitted to HubSpot product team: [https://community.hubspot.com/t5/HubSpot-Ideas/Create-a-Report-on-Inbound-vs-outbound-calls/idi-p/698382?profile.language=fr](https://community.hubspot.com/t5/HubSpot-Ideas/Create-a-Report-on-Inbound-vs-outbound-calls/idi-p/698382?profile.language=fr)

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**Author:** ![Lucila-Andimol](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lucila-andimol/32/69276_2.png) [@Lucila-Andimol](https://community.hubspot.com/u/Lucila-Andimol)\
**Post date:** [October 24, 2024, 1:21pm UTC](https://community.hubspot.com/t/aircall-report/119088/3 "2024-10-24T13:21:36Z")

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Hi @SKeohan

Have you tried to use the property "Called direction"in your reports?

This is actually the property that differentiates inbound from outbound calls.

 ![Screenshot 2024-10-24 at 15.19.27.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/c/5ccebc868c7c7279e44f602b0dbbe11107e269ac.png)

Try it out and let me know how it goes.