Hi @Sidharta and welcome to the Community, it’s a pleasure to have you here!
Thanks for reaching out to us!
I have checked your video, however, I am still not sure, which option you cannot find in the free plan.
Which action are you trying to put in place with the Free Chatbot Builder Software, please?
I’d love to put you in touch with some of our Top Experts and Community Members: Hi @Matt-B, @karstenkoehler, @JSamuel85, @Lucila-Andimol, @BLaRosa, @pergrankvist, @RSchweighart, @CDiVincenzo, @BNeelshen, @TomM2 and @MeesvP do you have suggestions to help @Sidharta, please?
Thanks so much and have a lovely day!
Best,
Bérangère