Hello is anyone else expierencing this? We have a report on a field which essentially tells us how long the deal has been open without fully going through our pipeline. A few weeks ago this report worked fine, I came back from being gone and all of the sudden it is giving me this message.
The field is a calculation that takes the close date and tells us the amount of days between then and the current day. Not sure what could cause this but we really need this report so any help would be great!
Hey @RGB - thanks for posting in the Community!
To confirm:
-Is this the only report you’re seeing this error for?
-Is this error occurring for all users? If so, which browser(s) are each user using to view this report?
-Can you please confirm that you see the same error in an incognito window?
Shane, Community Manager
Hi @RGB,
Could you please share a screenshot of the configuration of the calculation property?
How many factory locations are there? Reports can break if there is too much too display.
Best regards
Hi @RGB
+1 from me on @karstenkoehler’s point, this can happen if too many options/variants are available - I often see that when reports dafualt to showing breakdowns by day instead of week or month?
Alternatively, seeing that you have Enterprise, my first point of call would always be HubSpot support. They can look “under hood” and are potentially aware of bugs or issues, which all speeds up the troubleshooting.
Frank