This has only just started to happen over the past couple of days, but when I add the first filter it works fine but when I add the second then neither filter works?
Hi, @MTaylor7 ,
when you say that it doesn’t work, does it mean that no results are showing once you add the new filter or there’s an error? If no results are showing, is it possible that your data has changed and thus, there are no more records that fit all the criteria? If there’s an error, could you please share a screenshot of it?
Thanking you,
Eli
Hi Eli, thanks for the quick reply… so I mean the filter does not filter the results as the filter should.
So when I start with the full Deal data and run the first filter to remove some results this is effective and it removes some results as desired.
When I apply a second filter rather than removing more results it returns the full unfiltered list of Deals instead… hopw that makes sense.
Hi, @MTaylor7 ,
it makes sense. I think I’ve had this before and it was a browser glitch. Have you tried in another browser, or in an incognito window? Also, have you tried to log out and back into your account? Sometimes those things happen. If none of those work, would you be able to record a screenshare, so I can have a proper look?
Thanks,
Eli
Thanks Eli… I tried on Chrome and Safari both the same. Also tried clearing cashe on both. I will record a screenshare… do I send this to you privately to protect the data?
Sure, I’ll keep an eye out for it ![]()
Hi, @MTaylor7 ,
thank you for sending the Loom recording over. Just so we can help other people in the community, it seems that it’s a case of using an AND filter instead of OR when you’re adding your criteria. ![]()
Here to help,
Eli
thank you Eli you’ve been amazing
That’s very sweet of you!!! What an amazing Christmas present!! :))) Thanking you!