This would be very useful to diagnose problems with a user setup/account. Sometimes users change notification settings, disposition of properties and they don’t know how to do it. Having to setup a zoom call to deal with this isn’t always practical and takes a lot longer.
I would be very keen on having this feature implemented asap.
Kind of embarrassing that this functionality doesnt exist already, for me as an admin of a 50 user portal with multiple teams and roles, to not be able to see what they will see is kind of embarrassing. Literally every other CRM platform has this functionality.
Makes sense 
Salesforce allows this and it is a huge help. I’m stuck right at this moment waiting for one of my users to do something in her account so I can finish the work I need to do. Really amazing that this feature is not already part of the product. But I get it. 
Hello everyone,
We are excited to open the User Impersonation beta today for our Enterprise customers. Please fill out the form here and I will reach out soon with details.
Best,
Flora
@Flora This is exciting. Can’t view the form. Please add us to the beta.
Sorry about that! Updated the form.
@Flora I’m actually still not able to access.
@Flora Hi there, so excited for this to be in beta! Would love to be added to the form, but I’m also seeing the same error message that @jmacandrews is experiencing.
Can I please be added to this Beta ASAP?
Portal ID: 4319016
Thanks
John
I would like for us to be added to this beta too. Thanks.
R
I want to be added to the beta as we have a desperate need for this. When I try to sign up, the default ’ account ’ is my personal gmail, rather than the non-gmail credential I use to access HubSpot.. When I attempt to ‘Switch account,’ I am directed toward my personal gmail accounts to select the appropriate one.
An update on a fix would be appreciated.
Thank you!
Alisha
I’d argue that in general, HubSpot could do a better job allowing admins to enforce various settings on user accounts. For example, if the company workflow is specific enough, restricting users from editing their Contact/Company sidebars or cards would be a useful feature. Right now, the emphasis seems to be on user control. Company admins need the ability to enforce certain standards.
I hope this will be available in production for PRO level users and not just Enterprise.
@FloraM PLEASE add me to Beta. Once added, can I use it NOW? I’m tired of chasing my users around asking them to connect their calendars or their Zoom accounts. UGH. I filled out your form.
It would be great to have access to update profile pictures of users.
In this instance, for a client, we would like to be able to update numerous profiles with their company logo for the chatbot flow to keep consistency.
In lieu of having to ask (and walkthrough) setting up the reps’ profiles, let’s save our time.
User Impersonation is now live in all Enterprise portals! We have a detailed knowledge base here: Log in as another HubSpot user
Great news! Thank you to your team for all of your hard work to bring this
suggestion to reality. I know that many HubSpot Admins will benefit from
this! Happy Holidays!
Any plans to make this available to other plan levels?
Hi HubSpotters,
Following on from this ‘Log in as User’ feature that the product team has built we are looking to hear your feedback on other product features that could help make things easier from an admin perspective when managing and troubleshooting your portals.
I started a thread over here and would love any feedback/suggestions:
https://community.hubspot.com/t5/Beta-Discussions-and-Feedback/Super-Admins-Assemble/m-p/560648#M147
