# Admin login as other user **URL:** \ **Category:** HubSpot Ideas\ **Tags:** account-settings\ **Created:** [October 18, 2017, 5:57pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609 "2017-10-18T17:57:35Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Mr\_E](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mr_e/32/93181_2.png) [@Mr\_E](https://community.hubspot.com/u/Mr_E)\ **Post date:** [October 18, 2017, 5:57pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/1 "2017-10-18T17:57:35Z")
The admin account should have the ability to login as other user accounts. This would allow the admin to change the various settings, like notifications, that can only be changed at the user level. Great time and user frustration saver ---
**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\ **Post date:** [October 18, 2017, 9:26pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/2 "2017-10-18T21:26:27Z")
This would help us when new features, new contact properties, etc. roll out and we have to get non-technical oriented people to update their own accounts… ---
**Author:** ![dcw](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dcw/32/94134_2.png) [@dcw](https://community.hubspot.com/u/dcw)\ **Post date:** [March 28, 2018, 11:46am UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/3 "2018-03-28T11:46:26Z")
This is definitely a must. It’s very difficult to see another users account to set-up profiles correctly and/or troubleshoot issues without this feature. ---
**Author:** ![mbprosser](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mbprosser/32/98997_2.png) [@mbprosser](https://community.hubspot.com/u/mbprosser)\ **Post date:** [March 28, 2018, 3:05pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/4 "2018-03-28T15:05:20Z")
Agreed, this feature would allow for more efficient management of a multi-user team. ---
**Author:** ![filozopp](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/filozopp/32/68963_2.png) [@filozopp](https://community.hubspot.com/u/filozopp)\ **Post date:** [July 19, 2018, 7:20pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/5 "2018-07-19T19:20:58Z")
Could be very useful. Some team members need many settings, especially on sales accounts. ---
**Author:** ![agperson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/agperson/32/29368_2.png) [@agperson](https://community.hubspot.com/u/agperson)\ **Post date:** [August 29, 2018, 5:24pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/6 "2018-08-29T17:24:24Z")
Currently there is no way to change a user’s name, picture, email signature, etc. as an admin. Being able to masquerade as the user would allow for these as well as other changes. It would also help with user support by being able to see what the user sees. ---
**Author:** ![MdeRada](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mderada/32/35926_2.png) [@MdeRada](https://community.hubspot.com/u/MdeRada)\ **Post date:** [September 26, 2018, 11:31am UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/7 "2018-09-26T11:31:55Z")
This is absolutely critical in my case. Our sales reps are all around the world and it takes so long to add filters, make changes, customise dashboards… It is a basic functionality on Salesforce. ---
**Author:** ![lisapeake](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lisapeake/32/75439_2.png) [@lisapeake](https://community.hubspot.com/u/lisapeake)\ **Post date:** [December 22, 2018, 3:00pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/8 "2018-12-22T15:00:04Z")
This would be so useful! I’m having an issue with a user configuring their Meetings preferences and could handle it for them in no time this way. ---
**Author:** ![agperson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/agperson/32/29368_2.png) [@agperson](https://community.hubspot.com/u/agperson)\ **Post date:** [February 1, 2019, 5:17pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/9 "2019-02-01T17:17:06Z")
I have been training users all this week, and it is very laborious and wasteful to have to spend so much time with them showing them how to setup their name, picture, signature, dashboards, saved filters, and all sorts of things for the first time. As an admin I could do all this pre-work for them, which would allow them to jump right into using the app, perfectly customized for our company’s use cases. ---
**Author:** ![LauraFrease](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/laurafrease/32/93181_2.png) [@LauraFrease](https://community.hubspot.com/u/LauraFrease)\ **Post date:** [April 28, 2019, 8:35pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/10 "2019-04-28T20:35:18Z")
[salesforce.com](http://salesforce.com) has this feature so an admin can see what the user sees and can also set it up for those users who need help such as contact views. This feature is causing us to not consider purchasing the HubSpot CRM for our sales team. Please consider making this available. ---
**Author:** ![Andreas2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/andreas2/32/102498_2.png) [@Andreas2](https://community.hubspot.com/u/Andreas2)\ **Post date:** [July 13, 2019, 11:54am UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/11 "2019-07-13T11:54:45Z")
This feature would be very helpful. ---
**Author:** ![k\_porch](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/k_porch/32/78471_2.png) [@k\_porch](https://community.hubspot.com/u/k_porch)\ **Post date:** [July 31, 2019, 12:46pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/12 "2019-07-31T12:46:55Z")
This would be huge, especially when sending marketing emails we’re looking to fully personalize. ---
**Author:** ![lilliewilliams](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lilliewilliams/32/7115_2.png) [@lilliewilliams](https://community.hubspot.com/u/lilliewilliams)\ **Post date:** [August 26, 2019, 9:46pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/13 "2019-08-26T21:46:31Z")
It’s crazy that this feature doesn’t exist! Nearly everything else that I admin for has it. It would make it much more simple to troubleshoot issues. ---
**Author:** ![BenKarklins](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/benkarklins/32/16658_2.png) [@BenKarklins](https://community.hubspot.com/u/BenKarklins)\ **Post date:** [August 27, 2019, 5:05am UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/14 "2019-08-27T05:05:21Z")
I’m guessing there has been no update from Hubspot on this issue? There are a lot of use cases for this as a fair amount of users don’t necessarily have the full Hubspot training to manage their own accounts effectively. Giving super admins the ability to set up things like meetings, email integrations etc would be so helpful. Surely not that difficult to implement… ---
**Author:** ![MartadR](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/martadr/32/98997_2.png) [@MartadR](https://community.hubspot.com/u/MartadR)\ **Post date:** [November 11, 2019, 2:05pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/15 "2019-11-11T14:05:41Z")
It’s been so long since this idea was submitted, I can’t believe it’s not available yet. When working remotely with users around the world this is a key functionality. ---
**Author:** ![ee](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ee/32/26012_2.png) [@ee](https://community.hubspot.com/u/ee)\ **Post date:** [December 6, 2019, 8:32pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/16 "2019-12-06T20:32:00Z")
This would be very helpful. ---
**Author:** ![cbucsko](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cbucsko/32/14279_2.png) [@cbucsko](https://community.hubspot.com/u/cbucsko)\ **Post date:** [January 17, 2020, 6:06pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/17 "2020-01-17T18:06:25Z")
This would be so helpful in enabling the sales team. ---
**Author:** ![rad](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rad/32/4496_2.png) [@rad](https://community.hubspot.com/u/rad)\ **Post date:** [April 29, 2020, 10:17pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/18 "2020-04-29T22:17:42Z")
Hey all! I just wanted to drop in here to say our team is currently doing some research around this problem. While I don’t have anything to announce just yet, this is feedback we’ve heard & a problem we know users are interested in seeing us solve. Please keep the feedback coming, & thank you for all your thoughts thus far. ---
**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\ **Post date:** [April 29, 2020, 11:48pm UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/19 "2020-04-29T23:48:48Z")
@rad Here are some items our team would like to manage at the admin level for our users: - notification settings - profile picture / phone / signature - default home page - Contact saved views - setup new views - manage existing views - pin views - Inbox profile - setup Snippets (to allow the view “created by me” to work) - setup Templates (same reason) - Deal default view, setup views, etc. - Meetings - setup links, choose default ---
**Author:** ![cchristopher](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cchristopher/32/35493_2.png) [@cchristopher](https://community.hubspot.com/u/cchristopher)\ **Post date:** [April 30, 2020, 12:04am UTC](https://community.hubspot.com/t/admin-login-as-other-user/3609/20 "2020-04-30T00:04:46Z")
Watching for announcements [Next page](https://community.hubspot.com/t/admin-login-as-other-user/3609.md?page=2)