# Additional workflow capability - unenroll upon email response

**URL:** <https://community.hubspot.com/t/additional-workflow-capability-unenroll-upon-email-response/2784>\
**Category:** HubSpot Ideas\
**Tags:** workflows\
**Created:** [July 21, 2017, 6:36pm UTC](https://community.hubspot.com/t/additional-workflow-capability-unenroll-upon-email-response/2784 "2017-07-21T18:36:17Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![Spencer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/spencer/32/35608_2.png) [@Spencer](https://community.hubspot.com/u/Spencer)\
**Post date:** [July 21, 2017, 6:36pm UTC](https://community.hubspot.com/t/additional-workflow-capability-unenroll-upon-email-response/2784/1 "2017-07-21T18:36:17Z")

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**Add the ability to remove a contact from a workflow if contact responds to an email.**

1. Important when a contact response might warrant a different email subject or removal entirely.

2. It is much like sequences with the added ability to measure response, click through and open rate.

Example:

_I want to enroll the user in a workflow to get feedback on the product. Plan to send 3 emails asking for feedback 2 days between each._

_ **Email 1** - “Hey we want to get some feedback on x”_

_ **Contact Response** - “I’m not the right person to ask”_

_Unless I personally un-enroll the user, they will get the second and third email._

This feature would also help with sales as you could use the workflows to enroll users in sales workflows and get reporting on the messages.

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_[View the full topic](https://community.hubspot.com/t/additional-workflow-capability-unenroll-upon-email-response/2784)._