# Adding tags to ticket pipelines

**URL:** <https://community.hubspot.com/t/adding-tags-to-ticket-pipelines/77911>\
**Category:** HubSpot Ideas\
**Tags:** help-desk\
**Created:** [March 24, 2023, 7:37am UTC](https://community.hubspot.com/t/adding-tags-to-ticket-pipelines/77911 "2023-03-24T07:37:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JSmith1](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jsmith1/32/27089_2.png) [@JSmith1](https://community.hubspot.com/u/JSmith1)\
**Post date:** [March 24, 2023, 7:37am UTC](https://community.hubspot.com/t/adding-tags-to-ticket-pipelines/77911/1 "2023-03-24T07:37:57Z")

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Would be great to visually track different characteristics of tickets through colour-coded tags, the same way we can now add colour-coded tags to deals in the deal pipeline.

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**Author:** ![JeannieN](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jeannien/32/11726_2.png) [@JeannieN](https://community.hubspot.com/u/JeannieN)\
**Post date:** [May 11, 2023, 3:28pm UTC](https://community.hubspot.com/t/adding-tags-to-ticket-pipelines/77911/2 "2023-05-11T15:28:13Z")

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Hi @JSmith1,

Happy to share that Ticket Tags are available. Here’s the [Knowledge Base article](https://knowledge.hubspot.com/crm-setup/prioritize-records-in-views-with-colored-object-tags).

Cheers,  
Jeannie