# Adding Hubspot Forms to Live Chat

**URL:** <https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429>\
**Category:** HubSpot Ideas\
**Tags:** chatflows\
**Created:** [January 9, 2023, 3:43am UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429 "2023-01-09T03:43:59Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![ablayze\_jb](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ablayze_jb/32/88643_2.png) [@ablayze\_jb](https://community.hubspot.com/u/ablayze_jb)\
**Post date:** [January 9, 2023, 3:43am UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/1 "2023-01-09T03:43:59Z")

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It would be nice if hubspot can add forms to the live chat as another option as this is much more simple and straightforward. Other providers have this feature. I was hoping if hubspot can have this too

 ![Screenshot 2023-01-06 at 5.01.52 PM.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/d/fd66db2c5ea68c8c40313ed6eb68bafa960737bd.png)

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**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [January 9, 2023, 3:20pm UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/2 "2023-01-09T15:20:14Z")

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a simple form included in the bots would be really nice, especially if you’ve already led them through a workflow and determined they need to submit a ticket, or something similar.  
We often get people through the prompt to submit a ticket, but when the bot asks for email address, they just jump into describing the issue and if they aren’t recognized as a contact, we have no clue who they are or have any way to follow up. Having the questions appear as a form makes it clear they need to provide those details to get the help they need.

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**Author:** ![AVigo](https://avatars.discourse-cdn.com/v4/letter/a/41988e/32.png) [@AVigo](https://community.hubspot.com/u/AVigo)\
**Post date:** [April 18, 2023, 11:03pm UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/3 "2023-04-18T23:03:13Z")

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Will this be added? I am very interested in applying it

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**Author:** ![cwong1011](https://avatars.discourse-cdn.com/v4/letter/c/f17d59/32.png) [@cwong1011](https://community.hubspot.com/u/cwong1011)\
**Post date:** [May 10, 2023, 2:33pm UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/4 "2023-05-10T14:33:40Z")

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Please let me know if this resolved

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**Author:** ![Darrian](https://avatars.discourse-cdn.com/v4/letter/d/a88e4f/32.png) [@Darrian](https://community.hubspot.com/u/Darrian)\
**Post date:** [September 12, 2023, 2:59pm UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/5 "2023-09-12T14:59:19Z")

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This would be a huge improvement for our user experience as well

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**Author:** ![ablayze\_jb](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ablayze_jb/32/88643_2.png) [@ablayze\_jb](https://community.hubspot.com/u/ablayze_jb)\
**Post date:** [September 29, 2023, 9:53am UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/6 "2023-09-29T09:53:14Z")

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Any update to this? we still look forward to this kind of feature

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**Author:** ![SelenWarner](https://avatars.discourse-cdn.com/v4/letter/s/4da419/32.png) [@SelenWarner](https://community.hubspot.com/u/SelenWarner)\
**Post date:** [October 27, 2023, 7:50pm UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/7 "2023-10-27T19:50:04Z")

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I was trying to figure out if this was possible. Too bad it isn’t!

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**Author:** ![MyronQ](https://avatars.discourse-cdn.com/v4/letter/m/9de0a6/32.png) [@MyronQ](https://community.hubspot.com/u/MyronQ)\
**Post date:** [December 6, 2023, 1:13am UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/8 "2023-12-06T01:13:36Z")

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upvotting on behalf of a customer. This feature would be very useful for teams and businesses that want to use our live chat to capture leads or contact information

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**Author:** ![OllieS](https://avatars.discourse-cdn.com/v4/letter/o/e274bd/32.png) [@OllieS](https://community.hubspot.com/u/OllieS)\
**Post date:** [January 2, 2024, 3:43pm UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/9 "2024-01-02T15:43:26Z")

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Would be great to have this.

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**Author:** ![KMcMahon3](https://avatars.discourse-cdn.com/v4/letter/k/b9bd4f/32.png) [@KMcMahon3](https://community.hubspot.com/u/KMcMahon3)\
**Post date:** [February 8, 2024, 6:49pm UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/10 "2024-02-08T18:49:45Z")

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This would be amazing!

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**Author:** ![DCencebaugh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dcencebaugh/32/79493_2.png) [@DCencebaugh](https://community.hubspot.com/u/DCencebaugh)\
**Post date:** [July 1, 2024, 7:43pm UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/11 "2024-07-01T19:43:50Z")

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Yes, please!! We need this functionality ASAP

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**Author:** ![DH21](https://avatars.discourse-cdn.com/v4/letter/d/91b2a8/32.png) [@DH21](https://community.hubspot.com/u/DH21)\
**Post date:** [September 30, 2024, 4:08pm UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/12 "2024-09-30T16:08:12Z")

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Yes please!

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**Author:** ![BFleming1](https://avatars.discourse-cdn.com/v4/letter/b/ac8455/32.png) [@BFleming1](https://community.hubspot.com/u/BFleming1)\
**Post date:** [January 14, 2025, 10:09am UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/13 "2025-01-14T10:09:43Z")

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+1

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**Author:** ![Jagandev](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@Jagandev](https://community.hubspot.com/u/Jagandev)\
**Post date:** [January 22, 2025, 10:50am UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/14 "2025-01-22T10:50:43Z")

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Yes, this is a great feature, and we are looking forward to it.

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**Author:** ![SPartlow6](https://avatars.discourse-cdn.com/v4/letter/s/97f17d/32.png) [@SPartlow6](https://community.hubspot.com/u/SPartlow6)\
**Post date:** [February 25, 2025, 1:58pm UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/15 "2025-02-25T13:58:37Z")

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This feature would be great.

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**Author:** ![Jenny26](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny26/32/39891_2.png) [@Jenny26](https://community.hubspot.com/u/Jenny26)\
**Post date:** [May 12, 2025, 9:17pm UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/16 "2025-05-12T21:17:29Z")

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We currently use ProvideSupport for live chat and begin every chat with a form that is filled out. This helps our support team respond to the client. I would love to see this feature on HubSpot live chat.

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**Author:** ![RJCF](https://avatars.discourse-cdn.com/v4/letter/r/ac8455/32.png) [@RJCF](https://community.hubspot.com/u/RJCF)\
**Post date:** [November 17, 2025, 10:31am UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/17 "2025-11-17T10:31:21Z")

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+1

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**Author:** ![AshV](https://avatars.discourse-cdn.com/v4/letter/a/7ea924/32.png) [@AshV](https://community.hubspot.com/u/AshV)\
**Post date:** [March 24, 2026, 12:13am UTC](https://community.hubspot.com/t/adding-hubspot-forms-to-live-chat/72429/18 "2026-03-24T00:13:51Z")

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Bumping this idea as any other live chat I’ve ever used in existance has this feature, so it would be most benificial for our customers as well.
