# Adding call and email options to chat flows

**URL:** <https://community.hubspot.com/t/adding-call-and-email-options-to-chat-flows/23104>\
**Category:** HubSpot Ideas\
**Tags:** conversations-inbox\
**Created:** [July 20, 2020, 2:07pm UTC](https://community.hubspot.com/t/adding-call-and-email-options-to-chat-flows/23104 "2020-07-20T14:07:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![kfreeborn](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kfreeborn/32/102498_2.png) [@kfreeborn](https://community.hubspot.com/u/kfreeborn)\
**Post date:** [July 20, 2020, 2:07pm UTC](https://community.hubspot.com/t/adding-call-and-email-options-to-chat-flows/23104/1 "2020-07-20T14:07:25Z")

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I couldn’t help but notice HubSpot’s support chat flow has 3 options at the top of the chat box:

1. Chat
2. Call me
3. Email

It would be great if these were options all Hubspot users could add to their chat folows in the conversations inbox.

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**Author:** ![ABarogianis](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@ABarogianis](https://community.hubspot.com/u/ABarogianis)\
**Post date:** [May 6, 2022, 4:18pm UTC](https://community.hubspot.com/t/adding-call-and-email-options-to-chat-flows/23104/2 "2022-05-06T16:18:01Z")

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Yes, would want the same