Hi @Billsen,
I would use a Workflow to set that property. So the steps would be:
- Create your custom property for email alias as a contact property
- Create a workflow that enrolls when contact owner is known
- Create if/then branch looking for each of your reps as contact owners
- Under each individual if/then statement, use the “set property value” action
- Set the property value for the custom alias property you created to reflect the alias for each rep based on ownership
I’d be happy to connect with you on a Zoom call if that would be helpful.
Josh
Thanks for the ping @sharonlicari!