# Adding a Customizable Time Filter on Reports

**URL:** <https://community.hubspot.com/t/adding-a-customizable-time-filter-on-reports/119384>\
**Category:** HubSpot Ideas\
**Tags:** reports, help-desk\
**Created:** [October 29, 2024, 6:15am UTC](https://community.hubspot.com/t/adding-a-customizable-time-filter-on-reports/119384 "2024-10-29T06:15:27Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![TaifSaleh](https://avatars.discourse-cdn.com/v4/letter/t/51bf81/32.png) [@TaifSaleh](https://community.hubspot.com/u/TaifSaleh)\
**Post date:** [October 29, 2024, 6:15am UTC](https://community.hubspot.com/t/adding-a-customizable-time-filter-on-reports/119384/1 "2024-10-29T06:15:27Z")

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We manage multiple reports that track metrics, such as the time taken to provide the first response to a support ticket. It would be highly beneficial to add a time-filtering feature, allowing us to select specific working hours. This would enable us to exclude response times for tickets submitted outside of working hours, ensuring a more accurate reflection of our team’s responsiveness within business hours only.  
This feature would be a valuable addition, streamlining our reporting accuracy and offering a more representative view of our performance during working hours.