# Adding a CC to outgoing customer emails

**URL:** <https://community.hubspot.com/t/adding-a-cc-to-outgoing-customer-emails/117304>\
**Category:** HubSpot Ideas\
**Tags:** workflows, marketing-email\
**Created:** [September 30, 2024, 8:17am UTC](https://community.hubspot.com/t/adding-a-cc-to-outgoing-customer-emails/117304 "2024-09-30T08:17:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![NOngunyurt](https://avatars.discourse-cdn.com/v4/letter/n/cc9497/32.png) [@NOngunyurt](https://community.hubspot.com/u/NOngunyurt)\
**Post date:** [September 30, 2024, 8:17am UTC](https://community.hubspot.com/t/adding-a-cc-to-outgoing-customer-emails/117304/1 "2024-09-30T08:17:31Z")

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## Adding a CC to outgoing customer emails

Not sure the right place to put this, but I have a use case for having the ability to auto-copy an additional recipient on one-to-one customer communications. We sell major home appliances and import all our customer invoices into hubspot and associate them with a single email. Using a multitide of workflows, we communicate to that email about stock updates, delivery dates, balance payments, etc. In some cases, the customer would like to have these communications go to multiple emails, perhaps a home and work email, or perhaps to copy their spouse. To my knowledge, there is no way to do this in Hubspot. If anyone has an idea of how to do this, i’d love to hear it.

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**Author:** ![SSchultz](https://avatars.discourse-cdn.com/v4/letter/s/8c91f0/32.png) [@SSchultz](https://community.hubspot.com/u/SSchultz)\
**Post date:** [June 23, 2025, 3:06pm UTC](https://community.hubspot.com/t/adding-a-cc-to-outgoing-customer-emails/117304/2 "2025-06-23T15:06:40Z")

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We lack this feature aswell, such a simple thing but it causes alot of problems for our org.

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**Author:** ![HLubinger](https://avatars.discourse-cdn.com/v4/letter/h/d9b06d/32.png) [@HLubinger](https://community.hubspot.com/u/HLubinger)\
**Post date:** [September 11, 2025, 1:36pm UTC](https://community.hubspot.com/t/adding-a-cc-to-outgoing-customer-emails/117304/3 "2025-09-11T13:36:24Z")

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I mean, this is automated eMail 101 here. Why does Hubspot not have this??