Given that a lot of the Date/TimeStamp fields in Hubspot (ticket created time, etc.) are actually capturing the Time…
It seems like an oversight that workflows/automation can only be set to trigger on the date portion of the TimeStamp, and not also have an option to trigger on time.
It’d be very helpful to be able to set up workflows that used If/Then branching logic based on time-of day…
e.g., “If time is between 8am-5pm ET, then round-robin assign ticket ownership to team X; if between 5-10pm ET, assign to team Y” and so-on.