The column customisation panel for Help Desk ticket views lets you add association columns for Company, Contacts, Notes, and Tasks, but there’s no option for Projects.
Tickets often relate to a Project (an integration build, an onboarding job, anything that spans multiple conversations), and right now the only way to check if a ticket has a project attached is opening it and checking the associations panel one by one. Adding “Ticket → Projects” as a column would let me scan a list view (like “Assigned to me”) and see which project each ticket belongs to without opening every one.
Requesting this get added to the same association column list shown in the “Choose which columns you see” panel, alongside the existing Company/Contacts/Notes/Tasks options.