Today, working with a customer, we developed a workaround. It is not an ideal situation, but it allows getting the country code prior to the form:
1. Contact submits a form with email and number
2. Form redirects to meetings tool
3. Contact books meeting
The downside is that the contact will have to write their email twice.
Thanks @DCepik. That would work for sure, I suppose the only reason I won’t be doing that is because it’s an extra barrier (two forms rather than one) in our lead generation. It also poses issues for our website interface. What would be ideal is if you could pass this up the line to get fixed. It seems like a simple one.
It’s really sad to see this has been an idea for 3 years and still hasn’t had a fix.
The consequence of not having the country code on the meeting link is that you need to reformat it for each call to ensure the call is then logged correctly to the system when you use third-party tools such as Zoom phone.
The fact this is already available on a “form” just makes it feel like Hubspot doesn’t care about the time we have to spend correcting these things.
Adding to this that it would be ideal to have this. We’re looking at manually creating a field for this but that’s not a great fix. We could really use this feature!
Yes. I have people complete a form before a meeting link is provided. They complete the country code on the form, but when they schedule with the meeting link, their contact card doesn’t save the country code formatting.
+1
very useful, kind of surprised it has not been added yet.
Would love this feature also!
I think it is crazy that it was not done by default.
A bit like the Mobile Number Property not having the country code option on it in the forms, only the phone number property.
Hi
Can Hubspot please add the country code feild to meetings similar as it is in forms.
I am aware of the workaround but think after seeing this raised 5+ years ago would be time for a permanent fix!
Best regards
Janine
Absolutely completely necessary! I’ve been working for weeks on a Sakari integration that is only firing about half the time, tried the Integration Fox thing and it did not work (no service at all, no data, didn’t do what it promised)… Operations Hub workflows aren’t working, super frustrating!
Hello yes this would be really helpful
This is something that would be extremely helpful to our team. Currently the only option is reaching out to the client to ask for their country code or adding a custom question to the scheduling link and many clients don’t understand what “country code” means. A drop down would make this much simpler and would be a huge time saver.
Must be added
Yes we need this too. We have to use a phone call integration because HS calling doesn’t support one of our countries. We just had a contact who filled in a contact form (with country code for number), then booked a meeting (phone number overide and reformated the number to not have country code). Then they’ve called and left a message which has now come through as a new Aircall contact because that call had the number with the country code at the front. If the person hasn’t booked a meeting then the Aircall phone field would’ve matched the number that was entered in the contact form so it would’ve resulted in just the 1 contact record, but instead it’s created 2 separate records which is not helpful for our sales team.
Yes this should be standard like forms
This is a much needed feature so we can have a way to standardize the data. Especially important for us to be able to provide the phone number as E.164 format for enabling enhanced conversions with Google ads.
We really really need this feature, it shouldnt take long for the developers to add it, I assume!
Not having this feature makes it much harder for us in our day-to-day tasks and a lot of confusion from our customers arises from it. Please add it ASAP!
needs fixing.
+1
+1