Add Rich Text boxes to page layout sections

Enable a “card” that can be added to page layout sections that can support rich text to give guidance and direction for each section. This should only be editable by users who can edit layout and becomes static text to all users.

For example, we want to add guidance that informs users that Month 1 = Target start date for their deal and NOT = January.

Hi Melly,

This is possible with a custom app card.

You could make a custom version of the large property list card that allows you to add a rich text description at the top

By adding text do you mean like where you title the card? This won’t work for our scenario as we want to add directive instructions and also have a differentiation between the card section title and also the instructions above the properties.

Think
H1
h2

With a custom app card we really have unlimited customization. We can put instructions above each property, above only some properties, as a subtitle on the card, etc. We could also do custom instructions based on the options they select, or based on the current deal stage.

Also, I am not looking to add any paid 3rd party tools.

I don’t see the custom app card? Where do you locate it

Great and thanks for all your help.

Hey @Melly2022,

custom cards are not a 3rd party tool. You develop them yourself (or with the help of a developer).

The name is UI Extension(s).

Unless you set it up as a public app - or a public project how they’re being called these days - it’s only available to your portal and the data you want to put in.

The Developer MCP ( not HubSpot MCP! ) can help you with it, if you don’t have a developer nearby.

Best,
Anton

This would be a really valuable addition to HubSpot’s record layout capabilities.

The ability to add a static guidance/instruction card directly into a section would help teams prevent misunderstandings and improve data quality without forcing users to leave the record or consult separate documentation.

For example, in our case, we could display something like:

Guidance: “Month 1” refers to the first month of the deal’s target start date — it does not mean January.

A few things would make this especially useful:

  • Rich-text formatting for headings, bullets, bold text, links, etc.
  • Only users with permission to edit the record layout can edit the guidance.
  • For everyone else, the content is completely static/read-only.
  • The card should be placeable within any layout section, ideally with the ability to position it alongside properties.
  • Ideally, it could support different guidance for different teams, pipelines, or record types.

This is more than a cosmetic feature—it could act as embedded process documentation, helping admins standardize how teams interpret fields and reducing data-entry errors.

HubSpot has continued to make record layouts more customizable, so adding a lightweight “Instructions” or “Guidance” card would be a natural next step.

+1 for this idea. I’d definitely use it across our CRM. :slightly_smiling_face:

I think this is cool, but there should be a simpler way that doesn’t require a dev to execute cough Salesforce cough I feel HS could add this layer which would be super beneficial throughout objects page layouts in a more user friendly way.

This is a great idea and seems like it would be a quick win / easy to implement.