Add or Update Contact API ignoring the plus sign

Developer Support APIs & Integrations
1

Whenever I try to POST or PATCH the contacts email address field, if the email contains a plus sign (+) HubSpots rejects it as an invalid email even though it’s a valid email. An example would be myname+34@gmail.com

How do I get the API to accept these values?

2

Hey, @VEspo Can you post an example request and response, please? I want to make sure I am using the same endpoint and request you are using.

Best,

Jaycee

3

Thanks for looking into this. Here are the values I send …

“PATCH”

“https://api.hubapi.com/crm/v3/objects/contacts/109763230”

“Content-Type”, “application/json”

“Authorization”, "Bearer " <token>

{“properties”: {“email":"myname+34@gmail.com”}}

Response:

{“status”:“error”,“message”:“Property values were not valid: [{\“isValid\”:false,\“message\”:\“Email address myname 34@gmail.com is invalid\”,\“error\”:\“INVALID_EMAIL\”,\“name\”:\“email\”}]”,“correlationId”:“5da89fd2-3375-4892-ad61-49df76b4d84f”,“category”:“VALIDATION_ERROR”}

I’ve tried encoding the + sign, but that just inserts the email address with the encoded values

4

Hey, @VEspo :waving_hand: It looks like the spam filter flagged your reply. I moved it back out. I’ll set up another test and follow here.

Best,

Jaycee