It’s great that this Beta has been launched, but when will it become available for Outlook Desktop extension as at the moment we can’t access this great new bit of functionality?
Great that this Beta has been launched.
In principle, it works great for Office 365, except that attachments are not logged in HubSpot.
Hi everyone,
Thank you all for taking the time to submit, vote and comment on this Idea.
I’m happy to announce that this feature is now In Beta. Admins can opt their portals in by following the instructions here and searching for “Log Emails to the CRM Retroactively”.
We’ll be sure to update you here and on our Product Updates blog as soon as this feature is Delivered.
Hannah
@hroberts do you know when this will become available for the Outlook desktop extension which is what we use?
I use it on my outlook desktop extension. It is a public beta that the super admin has to sign up for.
Thanks @hroberts (Hannah) for this update. It is a great step forward 
Can you tell me. Does this work for emails sent prior to activating this beta or only emails sent AFTER the activation?
I have enrolled our portal in the beta now, but I do not see the option on emails I’ve sent in the past.
This is great and very much needed. However, we really need it for the Outlook desktop version as well as most users use that and not the online version. I hope roll-out of that is in the pipeline??
@JeppeNyrup We are currently testing this feature. It allows you to log emails that were sent prior to activating the beta.
@TWallen - sounds nice. I can’t get the beta to work, though. I enrolled our portal in the beta last week, but I don’t see the option to log emails from my Gmail account. Happy to jump on a call if you want to dive into possible connection errors of this - otherwise I will just wait until it is released so HS Support can help investigate what the issue is…
This is a great new feature for activity logging, it works as intended with Gmail.
However, it seems that it takes away the ability to quickly open the objects associated with the email (contact/company/deal)!
Before (if the email was already logged) you could open the associated objects. Today that section is replaced by the “Log email to HubSpot” button; which unforunately does not list the objects as hyperlinks. To get to them you need to add in a few extra click and go via the extension sidebar on the right.
It would be great if the objects listed in the “Log email” would be a hyperlink to their HubSpot page @hroberts!
When logging incoming mails, the associated deals are not displayed. had a contact associated with a deal but the deal didn´t show up.
In addition, there should be a scaling of the field, because if I make the addin larger, then the test of the object selecrion should also be larger (Outlook Client).
Hi all,
This is now live! You can see details here. If you are still experiencing issues, please do reach out to the HubSpot Support team for troubleshooting assistance. I will make sure your feedback about the associations gets back to the team!
@hroberts is there any timeline on when this will be available for Outlook desktop users? Most of our clients are using this and its disappointing that this isn’t available yet for them. Thanks!
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Hi there,
I love the fact that we are now able to log emails to specific custom objects! An added functionality of the Chrome extension would be to view any assoicated Custom Objects Via the hubspot summary on the right hand side of the inbox.
When is this funtionailty going to be added to desktop email clients like thunderbird? I use thunderbird because it’s free, and has many available add on making it surperior web based email. My email is not gmail nor does my company provide microsoft services, not that I would want to use microsoft. My company has just started to use hubspot and we all have many emails that need to be logged. We are an international company that works remotely so it would be nice to be able to have hubspot organize our past email conversations.