@Shay Not sure if you can help with a use case I have for a client? They’d like to include multiple images in an email, but add one (or more) images that’s personalised to them based on multiple criteria. I don’t think SmartContent can do what we need - because it’s not simply languag/region etc that defines what that custom image should be.
So for example, based on what you know about me as customer (based on Tickets I’ve raised), you could send an email that includes an image related to a Ticket I’ve raised and then add two more images that are ‘standard’ for everyone. Our most simple scenario:
Say I was a customer who bought an iPhone 11 (you know I have one, because I raised a Ticket for it) then you would send me an email that includes a photo of my iPhone 11, plus two other recommendations.
However, perhaps it is more complex. I have an iPad, an iPhone 11 AND something else … and this quarter you’ve got an offer on iPhone 14s. So you have some logic behind the scenes that ‘chooses’ for me personally which product’s image it would be most appopriate to display in the email, based on the offer available. And then the other standard images would be merged into the email too. However, we have a large product catalogue so there are many permutations of the same email potentially that we could send. We are wondering if Transactional emails might help here?
My client is actually a B2B client so they don’t have a WooCommerce or similar shopping app integrating with HS that might suggest recommendations. But I guess that is similar to what we are looking for.
Would be interested to know if there’s any way to inject a “unique for you, today”-type image into an email and where you could design the logic for that.
Look forward to your thoughts! Thanks in advance 