Totally agree this would be really useful - makes sending internal notifications about Deal wins to key people much more productive.
Have had this as a request from a customer this week (we’re HubSpot Gold Partner).
Currently all we can do is internally notify staff that a contact had a deal that was Closed, but no actual details of the deal. At best we can provide a link to the contact, and from there staff can check the contact profile to see linked deals.
Ideally we’d like to be able to include the following in an internal notification email (in addition to the usual contact details):
Deal name
Deal URL ie to easily jump into the deal
Deal amount (note: current Contact record has a Recent deal amount, but in the case of a contact being linked with multiple deals this may or may not be the value of the Deal that has recently closed)
Deal closed reason (either Won or Lost)
Potential business impact of adding these fields: encourages other staff (who aren’t usually using HubSpot) into the HubSpot ecosystem.
Example: a resource manager who might not otherwise be a HubSpot users gets a notification of a Deal and gets value from the notification. With the Deal URL in the email they can easily jump into the Deal to see details.
Another example: Finance manager gets internal notification of Deal details with URL to quickly check. Allows them to easily allocate in budgets, etc.