# Add custom behavioural event data in email

**URL:** <https://community.hubspot.com/t/add-custom-behavioural-event-data-in-email/70540>\
**Category:** Tips, Tricks & Best Practices\
**Created:** [December 5, 2022, 10:55am UTC](https://community.hubspot.com/t/add-custom-behavioural-event-data-in-email/70540 "2022-12-05T10:55:06Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![GFernandez34](https://avatars.discourse-cdn.com/v4/letter/g/3d9bf3/32.png) [@GFernandez34](https://community.hubspot.com/u/GFernandez34)\
**Post date:** [December 5, 2022, 10:55am UTC](https://community.hubspot.com/t/add-custom-behavioural-event-data-in-email/70540/1 "2022-12-05T10:55:06Z")

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Hello!

I was wondering if maybe some of you had some best practice or a way to go around an issue that we are currently having:

We have a custom behavioral event that is triggered when a customer makes a booking with us. I want to send a **booking confirmation email** with the **Booking number** , but that number is only available on a property in the custom behavioral event, which can’t be embedded in the email.

I tried copying the property value to a contact-based property, but workflows do not allow to trigger an automation based on custom behavoural events.

Do you know if there’s a way to go around it?

I appreciate your help here 🙂

Thanks!

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**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [December 5, 2022, 11:18pm UTC](https://community.hubspot.com/t/add-custom-behavioural-event-data-in-email/70540/2 "2022-12-05T23:18:25Z")

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Hello @GFernandez34, happy Monday!

Let’s ask our top experts @danmoyle @crispyGTM, any recommendations for the @GFernandez34 matter?

Thank you,

Pam

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**Author:** ![crispyGTM](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/crispygtm/32/40025_2.png) [@crispyGTM](https://community.hubspot.com/u/crispyGTM)\
**Post date:** [December 6, 2022, 2:13am UTC](https://community.hubspot.com/t/add-custom-behavioural-event-data-in-email/70540/3 "2022-12-06T02:13:10Z")

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Thanks for the tag @PamCotton

@GFernandez34 I do not think this is currently possible as this is tied in through an integration, likely through the API.  
If you have a develpoment team that set up the custom behavioral event, it wouldn’t be too heavy of a lift to have a contact property get updated via the API which would allow you to pull it in as a token in an email.  
Hope that helps, let me know if you have any questions.

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**Author:** ![GFernandez34](https://avatars.discourse-cdn.com/v4/letter/g/3d9bf3/32.png) [@GFernandez34](https://community.hubspot.com/u/GFernandez34)\
**Post date:** [December 6, 2022, 10:38am UTC](https://community.hubspot.com/t/add-custom-behavioural-event-data-in-email/70540/4 "2022-12-06T10:38:00Z")

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Thanks a lot @crispyGTM! Will do so 🙂

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**Author:** ![deepikaverma](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/deepikaverma/32/671_2.png) [@deepikaverma](https://community.hubspot.com/u/deepikaverma)\
**Post date:** [December 6, 2022, 10:25am UTC](https://community.hubspot.com/t/add-custom-behavioural-event-data-in-email/70540/5 "2022-12-06T10:25:35Z")

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Hi @GFernandez34  
The custom behavioural events enrollment triggers are in beta as of now. After rolling out of these you can utilize these features.  
Pls go through this articles also.  
[https://knowledge.hubspot.com/set-event-enrollment-triggers-beta?hs\_preview=aNKwRHNp-90905259833](https://knowledge.hubspot.com/set-event-enrollment-triggers-beta?hs_preview=aNKwRHNp-90905259833)

> **[Create custom events codelessly with the event visualizer](https://knowledge.hubspot.com/analytics-tools/create-codeless-custom-behavioral-events)**
>
> Learn how to create a clicked element event and visited URL event to track when an anonymous visitor or HubSpot contact visits a specific URL on your website.

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<div class="post-metadata">

**Author:** ![GFernandez34](https://avatars.discourse-cdn.com/v4/letter/g/3d9bf3/32.png) [@GFernandez34](https://community.hubspot.com/u/GFernandez34)\
**Post date:** [December 6, 2022, 10:38am UTC](https://community.hubspot.com/t/add-custom-behavioural-event-data-in-email/70540/6 "2022-12-06T10:38:41Z")

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Hi @deepikaverma, that’s amazing news! Thanks for sharing 🙂

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**Author:** ![deepikaverma](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/deepikaverma/32/671_2.png) [@deepikaverma](https://community.hubspot.com/u/deepikaverma)\
**Post date:** [December 6, 2022, 10:47am UTC](https://community.hubspot.com/t/add-custom-behavioural-event-data-in-email/70540/7 "2022-12-06T10:47:38Z")

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Hi @GFernandez34  
Please fill this form for early activation of event based wfs.  
[https://docs.google.com/forms/d/e/1FAIpQLSdiH6eNtdadd9HvwXllhiTK3FLZSd12sRCTZoNBbE2BnJRJ\_w/viewform](https://docs.google.com/forms/d/e/1FAIpQLSdiH6eNtdadd9HvwXllhiTK3FLZSd12sRCTZoNBbE2BnJRJ_w/viewform)  
I hope it helps!