Add CC and BCC capabilities to emails from HubSpot

@Aleksandersen that’s exactly what we do and its far from ideal. We’ve discussed with our account manager and they confirmed this isn’t available in workflows, but is in sequences. However as our account manager confirmed, the contacts in our case would need to be manually enrolled in sequences. So either we have to make do with a copy of the email (our choice), or have a manual process which defeats the object of automating the process. It was confirmed to us that this was because workflows were designed for marketing purposes, whereas sequences are designed for the sales process, which kind of makes sense, but niether currently enable what we would like, which is simply to BCC the contact owner on the email.

Hopefully we’ll see movement on this :slightly_smiling_face: