Description:
It would be incredibly helpful to have an automation action that allows for the deletion of tickets in the Service Hub. Currently, there’s no way to automate ticket cleanup, which becomes a major pain point when managing high volumes of test data, spam, or outdated tickets.
We’d like the ability to set up workflows or ticket-based automations that can automatically delete tickets based on custom criteria similar to how we can create tasks, update properties, or close tickets via automation.
Use Cases:
- Automatically delete old tickets after a certain time period
- Clear out test tickets from specific sources or channels
- Automate data hygiene processes to keep pipelines clean and manageable
This would save our team a significant amount of manual effort and reduce human error.
Thanks for considering this