I’m having this problem as well. I and my fellow sales team members work in the office and on the road. When we are making calls from our cell phones, which is all the time, those logged calls don’t show up in the deals. Management cannot see what is not logged into a deal. Therefore, deals can slip into inactivity when that is far from the case. I wonder how many of our reports are **bleep** up because the calls are not tracked. This is an urgent problem HubSpot needs to fix.