Marketing teams currently have no choice of which Captcha tool to apply to HubSpot forms. This can create some misunderstanding for IT managers and DPO’s in large companies.
It could be great to add the feature which allows marketers to change the format or the tool for the form Captcha such as Akismet, Visual Captcha.
This is somehting absolutely required considering that Google Recaptcha is not GDPR compliant and any company in Europe shouldn’t/must not use it.
Same issue highligthed in an ideas on 2021: https://community.hubspot.com/t5/GDPR/How-to-use-captcha-with-Hubspot-form-and-be-GDPR-compliant/m-p/516459 and no one has taken care of it
Our client is seeing the HubSpot-supplied ReCAPTCHA script load 5xs (see here: CleanShot 2024-02-21 at 14.57.37 · CleanShot Cloud) Nearly 500K each load. And all HubSpot can tell me? Talk to Google. This is not a good option. We need an alternative. it’s time for a simple Bring your own verification option.
