As a German business selling to other European countries (e.g. Austria), you are obliged to put the customer’s VAT ID on the invoice. Unfortunately, I didn’t find an option/field to do it. Is there any solution?
We have exactly the same issue. It’s actually unusable right now because of this.
@Patrick-Schwarz @MDoudou ,we’re a HubSpot software partner that has worked with many EU companies to solve compliance and complex billing requirements associated with doing business in the EU.
With Paycove you can customize invoice templates in Paycove to include a custom HubSpot fields for displaying a customer’s VAT ID. For example, you might use the placeholder “{{customer.VATID}}” in your Paycove Invoice Template, which will then show the VAT ID you’ve assigned to your customer in HubSpot. Additionally, you can create different templates tailored to various countries or business entities.
Feel free to reach out if you would like to learn more about how we can help: Meet with Paycove
I have the exact same issue and can’t use the invoice feature because of it
Yes, we need exactly that too.
Heyho, any news on this?
We need this feature too!
I am surprised more people aren’t upvoting this. It isn’t just a requirement in Germany, it’s a requirement in the entire EU.
can completely agree here!
Also in Europe, definitely needed!
Hopefully that they will add this option soon.
This issue is absolutely shameful coming from a company like HubSpot.
We have the same problem in Spain… and everybody in the EU.
We should demand a solution for this ASAP.
+1 from Spain. This renders the whole module useless for us.
Contacts and companies would need a TaxID property and the invoice preset should allow you to add it to recipient’s information.
+1 From the Netherlands. Need a solution asap.
Hi folks, hope everyone is well today and appreciate all of the product feedback! My name is Jack and I’m a member of the Commerce Hub product team. As I’m sure many of you all know, the team has done A LOT of work on our invoices tool recently and we’re certainly not done yet, you all can absolutely expect many more updates to come.
That being said, I ran some tests in my account and you can indeed accomplish this end goal right now using snippets… check out this video I took which walks through this and as mentioned above, stay tuned for much more from the team!
Hi Jack, thanks for your update. That looks promising.
Would this approach also work for auto-generated monthly invoices?
I have accomplished this by using a “property sync” property on my invoice objects.
First, create a new property on your invoice, then sync it with the VAT # on either your associated company, contact, or deal object (depending on how you record this information most accurately).
Then, add the custom field to your invoice.
This way it will show at the top of the invoice rather than in the comments!
Just so you know, you won’t see the field until you finalize the invoice and create it. It will not appear in draft and it will not appear in the email - only the PDF or web version of the invoice.
At my company, we have a dependant property for VAT # on our Deals in order to move them to our “ready to invoice” stage. So the info needs to be there if the sales person wants an invoice created. This is an important safeguard to make sure the VAT information is there at the moment of invoice creation.
@datapunkaisling this is awesome, thanks a million for sharing!
Hello all!
This solution is fine but you need to have Marketing Hub Pro license…
Definitively we need a solution for this bug in EU…
Sorry guys…
Hey @MCarcelénAlcá , just came back to this thread today to check something, and i saw your reply. What about orchestrating a property sync via a workflow? You can copy property values. I believe it works across objects. Or, you could do it via API into n8n or another tool.
Is there a better way to do this already in HubSpot or do we still need to manually configure all this? Thanks!