# Accurate reporting for agent first response time

**URL:** <https://community.hubspot.com/t/accurate-reporting-for-agent-first-response-time/71941>\
**Category:** HubSpot Ideas\
**Tags:** chatflows\
**Created:** [December 28, 2022, 8:50pm UTC](https://community.hubspot.com/t/accurate-reporting-for-agent-first-response-time/71941 "2022-12-28T20:50:21Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![JBrown64](https://avatars.discourse-cdn.com/v4/letter/j/dbc845/32.png) [@JBrown64](https://community.hubspot.com/u/JBrown64)\
**Post date:** [December 28, 2022, 8:50pm UTC](https://community.hubspot.com/t/accurate-reporting-for-agent-first-response-time/71941/1 "2022-12-28T20:50:21Z")

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Accurate reporting for chat flow. Agent first response time is only measured during business hours. A filter to show only that response time would be greatly beneficial.

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_[View the full topic](https://community.hubspot.com/t/accurate-reporting-for-agent-first-response-time/71941)._